TERMS & CONDITIONS

Effective Date: 14 September 2026
Last Updated: 14 September 2026

Welcome to Daidaclo.com, the official online platform of DAIDA.

These Terms & Conditions ("Terms") govern your access to and use of the DAIDA website, including browsing the website, purchasing products, communicating with us, and using any features or services made available through the website.

By accessing the website, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms.

DAIDA is the trade name of DHRUV PAWAR, a proprietorship registered in Karnataka, India.

1. DEFINITIONS

For the purpose of these Terms:

1.1 "DAIDA", "we", "us", or "our"

Means DAIDA, the trade name under which DHRUV PAWAR operates the business.

1.2 "Website"

Means Daidaclo.com, including its pages, product listings, checkout, and other digital interfaces operated by DAIDA.

1.3 "Customer", "User", or "you"

Means any person who accesses the Website, browses its content, places an order, contacts DAIDA, or otherwise interacts with the Website.

1.4 "Products"

Means the clothing, fashion products, accessories, and other merchandise offered for sale by DAIDA through the Website or through officially authorized DAIDA channels.

1.5 "Order"

Means a request submitted by a Customer to purchase one or more Products through the Website.

1.6 "Policies"

Means the policies published by DAIDA from time to time, including:

• Return, Exchange & Refund Policy

• Shipping Policy

• Privacy Policy

• Any other policy or guideline published on the Website

These Terms should be read together with those policies.

2. ACCEPTANCE OF TERMS

By using the Website or placing an Order, you agree to be bound by these Terms and the applicable DAIDA policies.

If you do not agree with these Terms, please do not use the Website or place an Order.

These Terms constitute the general terms governing your relationship with DAIDA in relation to the Website and purchases made through it.

Where a specific matter is covered by a separate DAIDA policy, such as shipping, exchanges, or privacy, that policy will apply to that specific matter.

Nothing in these Terms is intended to exclude or restrict any consumer right or legal remedy that cannot lawfully be excluded or restricted under applicable law.

3. ELIGIBILITY

You must have the legal capacity to enter into a binding agreement under applicable law in order to place an Order through the Website.

If you are under the age of 18, you should use the Website and place Orders only with the involvement and consent of a parent or legal guardian where required by applicable law.

By placing an Order, you confirm that the information provided by you is accurate and that you have the authority to make the purchase.

4. WEBSITE USE

You may use the Website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the Website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to the Website, servers, systems, or databases.

• Interfere with or disrupt the Website or its security.

• Upload or distribute viruses, malware, malicious code, or harmful material.

• Attempt to scrape, copy, crawl, reproduce, or systematically extract Website content without our prior written permission.

• Impersonate DAIDA, its employees, representatives, or another person.

• Create accounts or place Orders using false or misleading information.

• Abuse promotional offers, discount codes, or other Website features.

• Submit fake, misleading, abusive, defamatory, or fraudulent reviews.

• Use Website content for unauthorized commercial purposes.

• Attempt to manipulate prices, Orders, payment systems, inventory, or Website functionality.

DAIDA may restrict or suspend access to the Website or take other appropriate action where misuse or unlawful activity is identified.

5. ACCOUNT & CUSTOMER INFORMATION

Certain Website features may require you to provide personal information or create an account.

You are responsible for ensuring that all information provided to DAIDA is:

• Accurate

• Complete

• Current

• Not misleading

You are responsible for maintaining the confidentiality of any account credentials or access information associated with your account.

You must notify DAIDA if you become aware of unauthorized use of your account.

DAIDA reserves the right to restrict or terminate accounts where there is reasonable evidence of fraudulent activity, misuse, violation of these Terms, or other unlawful conduct.

6. PRODUCT INFORMATION

DAIDA makes reasonable efforts to ensure that product descriptions, photographs, sizes, colours, materials, prices, and other product information displayed on the Website are accurate.

However, certain variations may occur due to:

• Lighting conditions during photography

• Screen or device settings

• Differences between digital displays

• Manufacturing or finishing processes

• Minor variations in fabric, texture, wash, or colour

Such minor variations do not automatically constitute a product defect.

Product images are intended to provide a visual representation of the Products. The actual Product may have minor visual differences while remaining materially consistent with its description.

DAIDA reserves the right to update, modify, discontinue, or remove Products and product listings at any time, subject to applicable law.

7. PRODUCT AVAILABILITY

All Products are subject to availability.

Adding a Product to your cart does not guarantee that the Product will remain available until checkout is completed.

In rare circumstances, an item may become unavailable after an Order has been placed due to inventory discrepancies or other operational issues.

If DAIDA is unable to fulfil an accepted Order, we will communicate the situation to the Customer and provide the remedy required under applicable law.

8. PRICING & TAXES

All Product prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, including GST where applicable, will be reflected in the Product pricing or checkout information.

DAIDA reserves the right to change:

• Product prices

• Promotional prices

• Discounts

• Offers

• Product bundles

• Other commercial terms

at any time.

Price changes will not affect an Order that has already been confirmed and paid for, except where cancellation is necessary because of an obvious pricing or technical error.

If a Product has been listed at an obviously incorrect price due to a technical, typographical, or system error, DAIDA may cancel the affected Order and take appropriate action in accordance with applicable law.

9. PAYMENT

DAIDA does not offer Cash on Delivery (COD).

Orders must be paid for using the payment methods made available at checkout.

Payment processing may be handled by third-party payment service providers.

DAIDA does not intentionally retain complete payment card details where payment processing is performed through third-party payment providers.

An Order will be processed only after successful payment confirmation.

If a payment fails, is reversed, remains incomplete, or is flagged for verification, DAIDA may place the Order on hold or cancel it as appropriate.

10. ORDER CONFIRMATION & ACCEPTANCE

After successfully placing an Order, you may receive an order confirmation or acknowledgement.

Receipt of an order confirmation does not necessarily mean that DAIDA has accepted the Order for fulfilment.

Orders may be subject to:

• Product availability

• Payment verification

• Address verification

• Fraud prevention checks

• Other reasonable operational checks

Once the Order is accepted and processed for dispatch, relevant shipping information will be provided where available.

11. ORDER CANCELLATION

11.1 Cancellation by Customer

Orders placed through Daidaclo.com cannot be cancelled by the Customer.

Customers are therefore advised to carefully verify the following before completing payment:

• Product

• Size

• Colour

• Quantity

• Delivery address

• Contact information

• Order details

Once an Order has been placed, DAIDA may already begin processing, inventory allocation, packaging, or logistics arrangements.

11.2 Cancellation by DAIDA

DAIDA reserves the right to cancel or refuse an Order where reasonably necessary, including in circumstances involving:

• Product unavailability

• Payment failure

• Incorrect or obvious pricing errors

• Incorrect product information

• Suspected fraudulent activity

• Non-serviceable delivery locations

• Technical or system errors

• Violation of these Terms

Where DAIDA cancels an Order after receiving payment, any applicable refund or other remedy will be handled in accordance with applicable law.

12. SHIPPING & DELIVERY

Shipping is governed by the DAIDA Shipping Policy, which forms part of these Terms.

The current shipping structure is:

Domestic — India

Free delivery

The applicable shipping cost is incorporated into the Product pricing and is not separately charged as a shipping fee.

International

₹3,950 per order

International shipping charges are displayed at checkout before payment.

Processing

Orders are normally processed within 24 hours.

Processing may take up to 48 hours during Sundays or holidays.

Delivery

Estimated delivery is generally 3–7 days after dispatch.

Delivery timelines are estimates and may vary due to courier operations, customs, weather, public holidays, logistical conditions, and other circumstances beyond DAIDA's reasonable control.

For complete details, customers should refer to the Shipping Policy.

13. INTERNATIONAL ORDERS

DAIDA accepts international Orders where shipping services are available.

International Customers acknowledge that their Orders may be subject to:

• Customs procedures

• Import duties

• Local taxes

• Customs clearance fees

• Other charges imposed by the destination country

The international shipping charge of ₹3,950 does not include destination-country customs duties, import taxes, or similar charges unless expressly stated otherwise.

Such charges, where applicable, are the responsibility of the Customer.

DAIDA cannot guarantee the customs treatment, clearance time, or charges imposed by any particular country.

14. RETURNS, EXCHANGES & REFUNDS

DAIDA's Return, Exchange & Refund Policy forms part of these Terms.

Our current policy provides for a limited size-exchange facility rather than a general monetary refund facility.

Standard Exchange

Eligible Customers may request a size exchange within 3 days of delivery, subject to:

• Product availability

• Product condition

• Applicable eligibility requirements

• Verification by DAIDA

Colour & Style

Colour or style changes are not eligible for exchange.

Sale & Discounted Products

Products purchased during sales or promotional discounts are final sale for size, colour, and style, subject to applicable rights relating to defective or damaged Products.

Defective or Damaged Products

Where a Product is verified to have a defect or damage attributable to DAIDA, DAIDA may provide a replacement in accordance with its Return, Exchange & Refund Policy.

Refunds

DAIDA does not offer standard monetary refunds for change-of-mind, size, colour, style, or similar requests.

Nothing in this clause limits any refund or other remedy that may be legally required under applicable law.

For complete details, Customers must refer to the Return, Exchange & Refund Policy.

15. PRE-ORDERS

DAIDA may offer selected Products for pre-order before their official launch, including through Instagram and other official DAIDA channels.

Pre-orders may have a different dispatch timeline from regular Products.

Where applicable, the estimated dispatch timeline will be communicated when the pre-order is opened.

By placing a pre-order, the Customer acknowledges that:

• The Product may not be immediately available for dispatch.

• Production or availability may affect the estimated dispatch date.

• The estimated delivery period begins after dispatch.

• Pre-order terms communicated for a specific Product or launch will apply in addition to these Terms.

16. INTELLECTUAL PROPERTY

All intellectual property appearing on the Website or associated with DAIDA, including but not limited to:

• DAIDA name and branding

• Logos

• Product photographs

• Campaign imagery

• Graphics

• Videos

• Website design

• Written content

• Product descriptions

• Illustrations

• Designs

• Layouts

• User interface elements

is owned by or licensed to DAIDA, unless otherwise stated.

No content from the Website may be copied, reproduced, modified, distributed, published, commercially exploited, or otherwise used without prior written permission from DAIDA, except where such use is permitted by applicable law.

Unauthorised use of DAIDA's intellectual property may result in appropriate legal action.

17. REVIEWS, FEEDBACK & USER CONTENT

Customers may have the opportunity to submit reviews, ratings, photographs, comments, testimonials, or other content relating to DAIDA Products.

By submitting content to DAIDA, you represent that:

• The content is your own or you have the necessary rights to submit it.

• The content does not infringe the rights of another person.

• The content is not fraudulent, unlawful, abusive, defamatory, or misleading.

• The content does not contain malicious code or harmful material.

By submitting content, you grant DAIDA a non-exclusive, royalty-free right to use, reproduce, display, publish, adapt, and distribute that content for legitimate business, marketing, promotional, or product-improvement purposes.

DAIDA may remove or decline to publish content that it reasonably considers inappropriate, fraudulent, misleading, abusive, defamatory, or inconsistent with these Terms.

18. PRIVACY & PERSONAL DATA

Personal information collected through the Website may include information required to process Orders, communicate with Customers, provide shipping services, process payments, and provide customer support.

DAIDA will process personal information in accordance with its Privacy Policy and applicable data-protection laws.

Customers should review the Privacy Policy to understand how their information is collected, used, stored, and handled.

19. THIRD-PARTY SERVICES

DAIDA may use third-party service providers for functions including:

• Payment processing

• Shipping and logistics

• Website hosting

• Analytics

• Communication

• Technology services

Third-party providers may operate under their own terms and privacy policies.

DAIDA will take reasonable steps to work with service providers necessary to operate the Website and fulfil Orders, but does not control every aspect of third-party systems or services.

20. SHIPPING PARTNERS & LOGISTICS

DAIDA uses third-party logistics and courier partners for delivery.

Once an Order has been handed over to a logistics provider, the shipment is subject to the logistics provider's operational processes and delivery network.

DAIDA will make reasonable efforts to assist Customers with delivery issues and coordinate with the relevant logistics provider where appropriate.

For complete information regarding shipping, delivery, delays, and international shipping, please refer to the Shipping Policy.

21. FRAUD, ABUSE & POLICY VIOLATIONS

DAIDA reserves the right to investigate suspected fraudulent, abusive, or unlawful activity relating to the Website or Orders.

This may include:

• False information

• Payment fraud

• Repeated abuse of exchange policies

• Fake or manipulated claims

• Multiple accounts created for promotional abuse

• Order manipulation

• Unauthorized use of payment methods

• Fake reviews

• Abuse of customer support

• Attempts to exploit technical errors

• Any other activity that violates these Terms

Where appropriate, DAIDA may refuse Orders, restrict Website access, suspend accounts, cancel transactions, or take other lawful action.

22. DISCLAIMER

DAIDA makes reasonable efforts to maintain the Website and provide accurate information.

However, the Website and its content may occasionally contain errors, omissions, temporary technical issues, or interruptions.

DAIDA does not guarantee that:

• The Website will always be available without interruption.

• Every piece of Website content will always be completely error-free.

• Product availability will always be guaranteed.

• Delivery will always occur within an estimated timeframe.

• Third-party services will operate without interruption.

Nothing in this clause excludes any responsibility that cannot legally be excluded under applicable law.

23. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, DAIDA shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of the Website or delays caused by circumstances beyond DAIDA's reasonable control.

This may include losses arising from:

• Courier delays

• Customs delays

• Website interruptions

• Third-party service interruptions

• Force majeure events

• Incorrect information provided by the Customer

• Customer misuse of the Website

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limit any statutory consumer rights available to you.

24. INDEMNIFICATION

To the extent permitted by applicable law, the Customer agrees to be responsible for losses, claims, liabilities, costs, or expenses arising from the Customer's:

• Breach of these Terms

• Fraudulent or unlawful conduct

• Misuse of the Website

• Infringement of third-party rights

• Unauthorized use of DAIDA content

• Submission of unlawful or infringing User Content

This clause does not apply to the extent that the relevant loss is caused by DAIDA's own unlawful conduct or liability that cannot legally be transferred to the Customer.

25. FORCE MAJEURE

DAIDA shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control.

Such circumstances may include:

• Natural disasters

• Severe weather

• War or civil unrest

• Government restrictions

• Strikes

• Pandemics or public emergencies

• Transportation disruptions

• Customs restrictions

• Courier or logistics disruptions

• Infrastructure failures

• Cybersecurity incidents

• Other unforeseen events

Where reasonably possible, DAIDA will attempt to communicate significant disruptions affecting Orders.

26. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to any mandatory consumer-protection rights or jurisdictional requirements applicable to a Customer, disputes relating to these Terms or transactions with DAIDA shall be subject to the jurisdiction of the competent courts in Karnataka, India.

Nothing in this clause prevents a consumer from exercising any mandatory legal right to approach a competent authority, consumer commission, or court available under applicable law.

27. GRIEVANCE REDRESSAL & CUSTOMER SUPPORT

For questions, complaints, Order-related concerns, shipping issues, exchange requests, or other grievances, Customers may contact:

DAIDA

Email: daidaclothing@gmail.com

Please include your Order number and relevant details when contacting us regarding an Order.

For matters relating specifically to:

• Exchanges: refer to the Return, Exchange & Refund Policy

• Delivery: refer to the Shipping Policy

• Personal information: refer to the Privacy Policy

DAIDA will review and respond to grievances within a reasonable period in accordance with applicable requirements.

Grievance Contact: DHRUV PAWAR

Email: daidaclothing@gmail.com

28. CHANGES TO THESE TERMS

DAIDA may update or modify these Terms from time to time to reflect:

• Changes to our business

• Changes to Website functionality

• Changes to Products or services

• Changes to shipping or exchange procedures

• Changes in applicable legal or regulatory requirements

The latest version will be published on Daidaclo.com.

The Last Updated date at the top of this document indicates when these Terms were most recently revised.

Your continued use of the Website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

29. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.

If it cannot be made enforceable, it shall be treated as severable from these Terms.

The remaining provisions shall continue to remain in effect.

30. ENTIRE AGREEMENT

These Terms, together with the DAIDA:

• Return, Exchange & Refund Policy

• Shipping Policy

• Privacy Policy

• Other policies expressly incorporated by reference

constitute the principal terms governing your use of the Website and your transactions with DAIDA.

31. CUSTOMER ACKNOWLEDGEMENT

By accessing Daidaclo.com, placing an Order, or otherwise using the Website, you acknowledge that:

• You have read these Terms.

• You understand these Terms.

• You agree to comply with these Terms.

• You have reviewed the applicable DAIDA policies.

• You have provided accurate information.

• You understand DAIDA's shipping and exchange conditions.

• You understand that COD is not available.

• You understand that Orders cannot be cancelled by the Customer after placement.

• You understand that standard monetary refunds are not offered, subject to applicable legal rights.

DAIDA — BUSINESS INFORMATION

Trade Name: DAIDA

Legal Name: DHRUV PAWAR

Constitution: Proprietorship

GSTIN: 29GHNPP8356J1Z9

Registered Business Address:

Building/Flat No. 28,
4th Cross, Mahaveer Colony, Shanti Nagar,
Keshwapur, Hubballi, Dharwad,
Karnataka – 580023, India.

Email: daidaclothing@gmail.com

Website: Daidaclo.com